Privacy Policy
Last updated: October 1, 2026
PizzaLab Albany respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, contact us, or use our online services.
1. Who We Are
PizzaLab Albany is a local restaurant located at:
PizzaLab Albany
1112 Madison Ave
Albany, NY 12208
Phone: (518) 512-3612
Email: hello@pizzalabalbany.net
Our website allows customers to view our menu, place orders, request pickup or delivery, and contact our team.
2. Information We Collect
When you use our website, we may collect the following information:
Personal information
This may include your name, phone number, email address, delivery address, billing address, and any message you send to us.
Order information
This may include the items you order, order time, pickup or delivery preference, special instructions, subtotal, tax, delivery fee, tip, and total amount.
Payment information
Payments may be processed securely through third-party payment providers. We do not store your full credit card or debit card details on our website.
Website usage information
We may collect basic technical information such as your IP address, browser type, device type, pages visited, and how you interact with our website.
3. How We Use Your Information
We use your information to:
Process and prepare your food orders
Provide pickup and delivery service
Contact you about your order
Respond to questions or support requests
Improve our website, menu, and customer experience
Prevent fraud, abuse, or unauthorized activity
Comply with legal, tax, and business requirements
We do not sell your personal information.
4. Delivery Information
If you place a delivery order, we use your address and contact details only to process and deliver your order. Delivery availability may depend on your location and the restaurant’s delivery area.
5. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember cart details, understand website performance, and support marketing or analytics tools.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
6. Third-Party Services
We may use trusted third-party services to operate our website and process orders, such as:
Website hosting providers
Payment processors
Email or notification services
Analytics tools
Delivery or order management tools
These providers only receive the information needed to perform their services. Their use of your information is governed by their own privacy policies.
7. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no website or online system can guarantee complete security.
8. How Long We Keep Information
We keep order and customer information only as long as needed for business, accounting, tax, legal, and customer service purposes.
9. Your Choices
You may contact us to request help with your personal information, including asking us to update or delete certain information where legally possible.
To make a request, contact us at:
10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Links to Other Websites
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
13. Contact Us
For questions about this Privacy Policy or how your information is used, please contact us:
PizzaLab Albany
1112 Madison Ave
Albany, NY 12208
Phone: (518) 512-3612
Email: hello@pizzalabalbany.net